Useful Diversity or Hallucinated Variety? Persona-Conditioned Synthetic Query Generation for E-Commerce Search
Filippos Ventirozos, Tom Armitage, Mahmoud Oshagh, Peter A. Appleby, Matthew Shardlow
Abstract
Synthetic supervision can bootstrap semantic parsers in new search domains, but prompt-induced diversity is useful only when generations are faithful to the structured intent. We explore this for cold-start e-commerce search: 118,098 synthetic pairs produced by 6 LLMs with 9 persona-conditioned prompt families on a 47-field UK automotive schema, against 1,214 human-annotated and 15,304 production queries. We show that the IPIP personality bundle improves parser F1 in all four matched contrasts (Holm-corrected $p<.001$), and all three bundles have a positive main effect over the complete $2^3$ grid. Syntax conditioning is the axis that moves generations towards real traffic. It also induces lexical diversity. Alignment sKL, the divergence between von Mises-Fisher distributions fitted to synthetic and human-annotated queries, is an unlabelled proxy for parser F1 ($ρ=-0.917$ against human queries written for simulated shopper scenarios, lower is closer). An LLM committee, checked against a blinded author pass, triages the 927 queries missed by every parser and labels 37% as hallucinated. Dropped constraints dominate. The four syntax-bearing families have the largest hallucinated shares, 38 to 42%, while IPIP alone has the lowest at 28%.