Process Constitutions and Process Stewards: Towards the Next Generation of BPM for Agentic Organizations
Amin Jalali, Majid Rafiei
Abstract
Business Process Management (BPM) was built on a foundational assumption that organizations are populated primarily by human actors whose work can be made visible, governable, and improvable through process models. That assumption is depreciating. AI agent ecosystems increasingly execute, coordinate, and adapt organizational work with limited human direction, challenging not only BPM's methods but its core conception of what a process is. We argue that BPM faces a constitutive shift from modeling human work to governing autonomous agents, for which we propose two new concepts: the \emph{Process Constitution}, a machine-interpretable, value-laden framework that defines the space of admissible agent behavior, and the \emph{Process Steward}, a governance agent that interprets and enforces it. The central value proposition of this new generation of BPM is not efficiency but \emph{organizational legibility}: the capacity to keep agentic organizations accountable, contestable, and humanly understandable. We outline what this means and sketch the research agenda it opens.