TWIST: A Proposed Benchmark for Intervention Quality in Conversational Memory, with a Human-Validated Draft-Alignment
Subrat Panda
Abstract
Long-conversation memory benchmarks increasingly test recall and prompted knowledge updates, and recent work studies evolving user beliefs and memory state. TWIST is a proposed benchmark suite for a complementary, unmeasured property: intervention quality -- whether a deployed memory system, exercised through its own ingest/recall/vet surface, acts correctly at belief change points. Four tracks cover unprompted tension detection, vetting outgoing drafts against the record, answering with current beliefs while preserving supersession history, and governing sensitive recall. The suite extends LoCoMo's corpora and harness, pairing every detect/block metric with a matched do-not-over-detect control: surface-matched hard negatives price false intervention, so no track can be gamed by flagging everything. The benchmark itself is validated first: independent, gold-blind double annotation with adjudication, judge decoy calibration, and a separability audit. On the human-validated Track B v1.0 key (161 items, post-adjudication kappa = 0.85), no tested configuration simultaneously achieves high contradiction recall, high hard-negative specificity, and high attribution: flat-RAG baselines detect 0.76-0.97 of true contradictions but falsely flag 16-43% of surface-matched safe drafts depending on backend, while a deployed coherence-oriented system almost never over-flags (0.98-1.00 specificity) yet catches 42% of true contradictions -- a trade-off no recall-only score can see. A 13-configuration baseline ladder localizes causes: every gold contradiction is detectable from its evidence alone (recall 1.000), calibrated models nearly solve the track given the full transcript -- consistent with substantial retrieval-coverage gaps -- and draft-only floors reveal model-dependent style priors. A system's TWIST profile, beside its recall score, measures whether memory knows when to intervene and when not to.